Diff for "Feedback"

Not logged in - Log In / Register

Differences between revisions 7 and 22 (spanning 15 versions)
Revision 7 as of 2008-01-23 13:24:18
Size: 2281
Comment: Split into "get help" and "get involved" sections. Added ToC
Revision 22 as of 2021-05-27 14:21:52
Size: 2374
Editor: cjwatson
Comment: freenode → irc.libera.chat
Deletions are marked like this. Additions are marked like this.
Line 1: Line 1:
#acl AdminGroup:read,write All:read
||<tablestyle="float:right; font-size: 0.9em; width:40%; background:#F1F1ED; margin: 0 0 1em 1em;" style="padding:0.5em;">'''Contents'''[[BR]][[TableOfContents]]||
||<tablestyle="float:right; font-size: 0.9em; width:40%; background:#F1F1ED; margin: 0 0 1em 1em;" style="padding:0.5em;"><<TableOfContents>>||
Line 9: Line 8:
 * '''Post a question:''' We use Launchpad Answers, and you can discuss pretty much anything Launchpad-related by [https://answers.launchpad.net/launchpad/+addquestion asking a question]. == Login issues ==
Line 11: Line 10:
 * '''Chat with us:''' if you want to discuss your suggestion with a member of the Launchpad team, visit us in #launchpad on Freenode. You can also join us on the [http://lists.canonical.com/mailman/listinfo/launchpad-users Launchpad users mailing list]. '''Trouble logging into Launchpad:''' [[https://help.ubuntu.com/community/SSO/FAQs|get help for the Ubuntu Single Sign-on service]], which provides the Launchpad login service.
Line 13: Line 12:
 * '''Join the users meeting:''' every month we hold a Launchpad users meeting. See the [:UsersMeeting:agenda] for dates.
 
 * '''Email us:''' If you'd prefer to email the team directly, send your message to feedback@launchpad.net. This address receives a lot of correspondence and the response time here is slower than with any of the other methods.
If you're having trouble logging into Launchpad, you can get help

||<tablestyle="width: 100%;" style="background: #2a2929; font-weight: bold; color: #f6bc05;">Known issues||Check the system [[http://twitter.com/launchpadstatus|status page on Twitter]] for current known issues and details of any workarounds.||

== Other issues ==

'''Who to contact:''' see [[HelpRotation|who is on help duty]] today.

 * '''Post a question:''' We use Launchpad Answers, and you can discuss pretty much anything Launchpad-related by [[https://answers.launchpad.net/launchpad/+addquestion|asking a question]].

 * '''Chat with us:''' if you want to discuss your suggestion with a member of the Launchpad team, visit us in #launchpad on irc.libera.chat. You can also join us on the [[https://launchpad.net/~launchpad-users|Launchpad users team mailing list]].

 * '''Email us:''' If you need to speak to us in private, send your message to feedback@launchpad.net. This address receives a lot of correspondence and the response time here is slower than with any of the other methods.

== Inappropriate content ==

If you come across spam, offensive material or other inappropriate content in Launchpad, please report it to us using one of these methods.
Line 19: Line 32:
 * '''Report a bug:''' if you've found a bug in Launchpad, where you report it depends on where you found it:
  * [https://bugs.launchpad.net/malone/ Bug Tracker]
  * [https://bugs.launchpad.net/launchpad-bazaar/ Code Hosting]
  * [https://bugs.launchpad.net/rosetta/ Translations]
  * [https://bugs.launchpad.net/launchpad-answers/ Answer Tracker]
  * [https://bugs.launchpad.net/blueprint/ Blueprint]
  * [https://bugs.launchpad.net/soyuz/ Distribution Management and PPAs (Soyuz)]
  * [https://bugs.edge.launchpad.net/launchpad-documentation Launchpad documentation and blog]
  * [https://bugs.launchpad.net/launchpad/ any other part of Launchpad].
 * '''Report a bug:''' no matter where in Launchpad you found the bug, [[https://bugs.launchpad.net/launchpad|report it against the launchpad project]] in Launchpad.
Line 29: Line 34:
 * '''Write a blueprint:''' if you have an idea for a new feature, [https://blueprints.launchpad.net/launchpad-project search the Blueprint Tracker] to see if it has already been planned or discussed. If not, write up a summary and discuss it with the Launchpad team on IRC.  * '''Write a blueprint:''' if you have an idea for a new feature, [[https://blueprints.launchpad.net/launchpad-project|search the Blueprint Tracker]] to see if it has already been planned or discussed. If not, write up a summary and discuss it with the Launchpad team on IRC.

Talk to us about Launchpad

Whether you need advice on using Launchpad or you want to help improve Launchpad itself, we're always keen to hear from you.

Getting help and offering feedback

Login issues

Trouble logging into Launchpad: get help for the Ubuntu Single Sign-on service, which provides the Launchpad login service.

If you're having trouble logging into Launchpad, you can get help

Known issues

Check the system status page on Twitter for current known issues and details of any workarounds.

Other issues

Who to contact: see who is on help duty today.

  • Post a question: We use Launchpad Answers, and you can discuss pretty much anything Launchpad-related by asking a question.

  • Chat with us: if you want to discuss your suggestion with a member of the Launchpad team, visit us in #launchpad on irc.libera.chat. You can also join us on the Launchpad users team mailing list.

  • Email us: If you need to speak to us in private, send your message to feedback@launchpad.net. This address receives a lot of correspondence and the response time here is slower than with any of the other methods.

Inappropriate content

If you come across spam, offensive material or other inappropriate content in Launchpad, please report it to us using one of these methods.

Helping to improve Launchpad

Thanks for helping us make Launchpad a great place to develop free software.

Feedback (last edited 2021-05-27 14:21:52 by cjwatson)