Each week day, a member of the Launchpad team is available to help you with any Launchpad-related requests. There are different ways of getting in touch:
Due to timezone differences, there may not be someone on duty at the very moment you need help. However, there's usually more than one person from the Launchpad team around in #launchpad.
Who's on duty?
The maintenance rotation schedule lists who is on duty each week.