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Comment: added spam protection
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Comment: updated known status section to point to system status page instead of IRC
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| #acl JoeyStanford:read,write MatthewRevell:read,write All:read = Help improve Launchpad = |
#acl AdminGroup:read,write All:read ||<tablestyle="float:right; font-size: 0.9em; width:40%; background:#F1F1ED; margin: 0 0 1em 1em;" style="padding:0.5em;"><<TableOfContents>>|| = Talk to us about Launchpad = Whether you need advice on using Launchpad or you want to help improve Launchpad itself, we're always keen to hear from you. |
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| Every month we release a new version of Launchpad, featuring bug fixes and new features. We want to hear your suggestions for how we can make Launchpad more useful | = Getting help and offering feedback = |
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| There are three main ways to give us your feedback: | ||<tablestyle="width: 100%;" style="background: #2a2929; font-weight: bold; color: #f6bc05;">Known issues||Check the system [[http://identi.ca/launchpadstatus|status page on identi.ca]] for current known issues and details of any workarounds.|| |
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| * '''Chat with us:''' if you want to discuss your suggestion with a member of the Launchpad team, visit us in #launchpad on Freenode. You can also join us on the [http://lists.canonical.com/mailman/listinfo/launchpad-users Launchpad users mailing list]. If you'd prefer to email the team directly, send your message to feedback@launchpad.net. | '''Who to contact:''' see [[HelpRotation|who is on help duty]] today. |
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| * '''Report a bug:''' if you've found a bug in Launchpad, where you report it depends on where you found it: * [https://bugs.launchpad.net/malone/ Bug Tracker] * [https://bugs.launchpad.net/launchpad-bazaar/ Code Hosting] * [https://bugs.launchpad.net/rosetta/ Translations] * [https://bugs.launchpad.net/launchpad-answers/ Answer Tracker] * [https://bugs.launchpad.net/blueprint/ Blueprint] * [https://bugs.launchpad.net/soyuz/ Distribution Management and PPAs (Soyuz)] * [https://bugs.edge.launchpad.net/launchpad-documentation Launchpad documentation and blog] * [https://bugs.launchpad.net/launchpad/ any other part of Launchpad]. |
* '''Post a question:''' We use Launchpad Answers, and you can discuss pretty much anything Launchpad-related by [[https://answers.launchpad.net/launchpad/+addquestion|asking a question]]. |
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| * '''Write a blueprint:''' if you have an idea for a new feature, [https://blueprints.launchpad.net/launchpad-project search the Blueprint Tracker] to see if it has already been planned or discussed. If not, write up a summary and discuss it with the Launchpad team on IRC. Thanks for helping us make Launchpad a great place to develop software. |
* '''Chat with us:''' if you want to discuss your suggestion with a member of the Launchpad team, visit us in #launchpad on Freenode. You can also join us on the [[https://launchpad.net/~launchpad-users|Launchpad users team mailing list]]. * '''Email us:''' If you'd prefer to email the team directly, send your message to feedback@launchpad.net. This address receives a lot of correspondence and the response time here is slower than with any of the other methods. == Inappropriate content == If you come across spam, offensive material or other inappropriate content in Launchpad, please report it to us using one of these methods. = Helping to improve Launchpad = * '''Report a bug:''' no matter where in Launchpad you found the bug, [[https://bugs.launchpad.net/launchpad|report it against the launchpad project]] in Launchpad. * '''Write a blueprint:''' if you have an idea for a new feature, [[https://blueprints.launchpad.net/launchpad-project|search the Blueprint Tracker]] to see if it has already been planned or discussed. If not, write up a summary and discuss it with the Launchpad team on IRC. Thanks for helping us make Launchpad a great place to develop free software. |
Talk to us about Launchpad
Whether you need advice on using Launchpad or you want to help improve Launchpad itself, we're always keen to hear from you.
Getting help and offering feedback
Known issues |
Check the system status page on identi.ca for current known issues and details of any workarounds. |
Who to contact: see who is on help duty today.
Post a question: We use Launchpad Answers, and you can discuss pretty much anything Launchpad-related by asking a question.
Chat with us: if you want to discuss your suggestion with a member of the Launchpad team, visit us in #launchpad on Freenode. You can also join us on the Launchpad users team mailing list.
Email us: If you'd prefer to email the team directly, send your message to feedback@launchpad.net. This address receives a lot of correspondence and the response time here is slower than with any of the other methods.
Inappropriate content
If you come across spam, offensive material or other inappropriate content in Launchpad, please report it to us using one of these methods.
Helping to improve Launchpad
Report a bug: no matter where in Launchpad you found the bug, report it against the launchpad project in Launchpad.
Write a blueprint: if you have an idea for a new feature, search the Blueprint Tracker to see if it has already been planned or discussed. If not, write up a summary and discuss it with the Launchpad team on IRC.
Thanks for helping us make Launchpad a great place to develop free software.
