Talk to us about Launchpad

Whether you need advice on using Launchpad or you want to help improve Launchpad itself, we're always keen to hear from you.

Getting help and offering feedback

Trouble logging into Launchpad: get help for the Ubuntu Single Sign-on service, which provides the Launchpad login service.

If you're having trouble logging into Launchpad, you can get help

Known issues

Check the system status page on identi.ca for current known issues and details of any workarounds.

Who to contact: see who is on help duty today.

Post a question: We use Launchpad Answers, and you can discuss pretty much anything Launchpad-related by asking a question.
Chat with us: if you want to discuss your suggestion with a member of the Launchpad team, visit us in #launchpad on Freenode. You can also join us on the Launchpad users team mailing list.
Email us: If you need to speak to us in private, send your message to feedback@launchpad.net. This address receives a lot of correspondence and the response time here is slower than with any of the other methods.

If you come across spam, offensive material or other inappropriate content in Launchpad, please report it to us using one of these methods.

Report a bug: no matter where in Launchpad you found the bug, report it against the launchpad project in Launchpad.
Write a blueprint: if you have an idea for a new feature, search the Blueprint Tracker to see if it has already been planned or discussed. If not, write up a summary and discuss it with the Launchpad team on IRC.

Thanks for helping us make Launchpad a great place to develop free software.

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  Comment: updated known status section to point to system status page instead of IRC
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+== Login issues ==

'''Trouble logging into Launchpad:''' [[https://forms.canonical.com/lp-login-support/|get help for the Ubuntu Single Sign-on service]], which provides the Launchpad login service.

If you're having trouble logging into Launchpad, you can get help
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- * '''Email us:''' If you'd prefer to email the team directly, send your message to feedback@launchpad.net. This address receives a lot of correspondence and the response time here is slower than with any of the other methods.
+ * '''Email us:''' If you need to speak to us in private, send your message to feedback@launchpad.net. This address receives a lot of correspondence and the response time here is slower than with any of the other methods.