~- [[FrontPage|Launchpad Help]] > [[YourAccount|Your account]] > [[YourAccount/NewAccount|Creating a new account]] > Your email address is already in use -~

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= Your email address is already in Launchpad =

If you to register an account using an email address that Launchpad already knows about, Launchpad will give you an error message.

There are a few reasons why your email address might already be in Launchpad, including:

 * you already have a Launchpad account using that email address
 * something went wrong on Launchpad's side.

Here's what you should do.

== You already have an account with that address ==

If you don't remember the password for the account that uses that email address, you can request a reminder on the standard [[https://launchpad.net/+login|Launchpad login page]].

If you also no longer have access to the email address, you should create a new Launchpad account and then follow our [[YourAccount/Merging|instructions on merging accounts]].


||<tablestyle="border: 0; width: 100%;"> ~-[[YourAccount/Registering|< Registering your Launchpad account]] -~ ||