launchpad help|
Size: 2942
Comment: fix documentation of account recovery
|
← Revision 12 as of 2023-02-20 13:44:00 ⇥
Size: 2970
Comment:
|
| Deletions are marked like this. | Additions are marked like this. |
| Line 40: | Line 40: |
| If you later decide that you want to start using Launchpad again, you can recover your account by logging into Launchpad again using the same email address. (If you also deleted your account on the login service after deactivating your Launchpad account, then you will need to [[CreatingYourLaunchpadAccount|create a new account]] using one of the email addresses from your deactivated account, at which point you will get an error ID due to the account conflict; send an email to feedback@launchpad.net explaining the situation and we can restore your old account for you.) | If you later decide that you want to start using Launchpad again, you can recover your account by logging into Launchpad again using the same email address. (If you also deleted your account on the login service after deactivating your Launchpad account, then you will need to [[CreatingYourLaunchpadAccount|create a new account]] using one of the email addresses from your deactivated account, at which point you will get an error ID due to the account conflict; send an email to feedback@launchpad.net explaining the situation and including the error ID, and we can restore your old account for you.) |
Launchpad user guide > Your account > Closing your account
If you no longer want or need your Launchpad account, you can deactivate it.
Warning: Deactivating your account will remove your Launchpad profile and permanently delete all of your:
- bug and blueprint subscriptions - assignments will be set to "none"
- team memberships - ownership of teams, projects and project groups will be reassigned to the Registry Administrators team
- Ubuntu Code of Conduct signatures
- assignments as bug contact for a package
- assignments as an answer contact for a project or distribution.
You will still be credited for any work that you have done that is recorded in Launchpad. For example: if you reported a bug, you will still be shown as its reporter. You will however not receive any mail regarding it.
Alternatives to deactivating your account
If you want to keep your Launchpad account but would prefer to reduce the amount of email you receive, try removing your bug and blueprint subscriptions.
If you want to reduce the amount of information about you in Launchpad, you can edit your personal details.
Deactivating your account
Step 1: Visit your Launchpad profile.
Step 2: Click Change details. If you wish to ensure that your name is not displayed on links to your account after deactivation, then edit your personal details here before continuing.
Step 3: Scroll to the bottom of the page and click Deactivate your account.
Step 4: Optionally enter a description of why you are deactivating your Launchpad account.
Step 5: If you are certain that you want to permanently delete your subscriptions and other information associated with your Launchpad account, click the Deactivate My Account button.
Launchpad will now deactivate your account.
Recovering your account
If you later decide that you want to start using Launchpad again, you can recover your account by logging into Launchpad again using the same email address. (If you also deleted your account on the login service after deactivating your Launchpad account, then you will need to create a new account using one of the email addresses from your deactivated account, at which point you will get an error ID due to the account conflict; send an email to feedback@launchpad.net explaining the situation and including the error ID, and we can restore your old account for you.)
Note: Recovering an account will not restore any information that was deleted when you deactivated it.
