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| == Bugs in the Ubuntu family == | == Reporting the bug to the right people == |
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| {i} '''Note:''' To report a bug directly with the project that creates the | How you use Launchpad to report a bug varies slightly, depending on where you found it: |
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| software, skip to the section ''Bugs in other software''. '''Step 1:''' Visit https://bugs.launchpad.net '''Step 2:''' Click '''Report a bug in a package''' in the ''Bugs in distribution packages'' section. '''Step 3:''' On the ''Report a new bug'' page, use the drop-down box to select the Linux distribution where you found the bug. '''Step 4:''' The software in your Linux distribution is held in packages. To identify where you found the bug, you need to specify the appropriate package. Click '''Choose''' to search for the right package. '''Step 5:''' A pop-up window will open. Use the text-box to enter the name of the software you were using, then click '''Search'''. If you see a package name similar to the name of the software you were using, click it. Otherwise, close the pop-up window. '''Step 6:''' Briefly describe the bug in the ''Summary'' text-box, then give further details in the larger text-box. {i} '''Quick-tip:''' You can learn how to make your bug report effective in the article [http://www.chiark.greenend.org.uk/~sgtatham/bugs.html How to report bugs effectively]. '''Step 7:''' When you've given as much relevant information as possible, click the '''Submit Bug Report''' button. |
* If the bug happened while you were using one of the Ubuntu family, read our guide ''[ReportingABugInUbuntu Reporting a bug in Ubuntu]''. * For bugs in other software that manages its bugs using Launchpad, read our guide ''[ReportingABugInSoftware Reporting a bug in other software]''. |
Bugs are problems that occur in software. If you come across a bug, you can help to fix it by reporting it to the people that produce the software.
You can use Launchpad to report a bug if:
- you found it whilst using a Linux distribution that manages bugs in Launchpad, such as one of the Ubuntu family
- or the software's website tells you that it uses Launchpad to manage bug reports.
Confirming the bug exists
Before you report a bug, it's important to confirm that it wasn't a one-off.
Think about what you were doing before the bug happened, then repeat the same steps. If the problem happens again, you should report the bug.
Reporting the bug to the right people
How you use Launchpad to report a bug varies slightly, depending on where you found it:
If the bug happened while you were using one of the Ubuntu family, read our guide [ReportingABugInUbuntu Reporting a bug in Ubuntu].
For bugs in other software that manages its bugs using Launchpad, read our guide [ReportingABugInSoftware Reporting a bug in other software].
