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| = This is a work in progress = | Bugs are problems that occur in software. If you come across a bug, you can help to fix it by reporting it to the people that produce the software. |
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| If you come across a problem (bug) in the software that you use, you can help out by reporting the bug to the team that maintains the software. | You can use Launchpad to report a bug if: |
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| You can use Launchpad's Bug Tracker to report a bug in many open source software programmes. | * you found it whilst using a Linux distribution that manages bugs in Launchpad, such as one of the Ubuntu family * or if you found it in software, such as Jokosher, that uses Launchpad as its main bug tracker. |
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| '''Important:''' Before you report a bug, you should: | Read our guide WhereToReportYourBug for help in deciding which applies to you. |
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| * Repeat the steps that led up to the bug's occurrence and confirm that it wasn't a one-off. * Check that the behaviour isn't an intended feature of the software. |
== Confirming the bug exists == |
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| == Where to report the bug == | Before you report a bug, it's important to confirm that it wasn't a one-off. |
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| '''Step 1:''' Visit https://bugs.launchpad.net/ | Think about what you were doing before the bug happened, then repeat the same steps. If the problem happens again, you should report the bug. |
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| '''Step 2:''' Use the ''Jump to product'' text-box to enter the name of the software where you found the bug, then press the ''Enter'' key. | == Reporting the bug to the right people == How you use Launchpad to report a bug varies slightly, depending on where you found it: * If the bug happened while you were using one of the Ubuntu family, read our guide ReportingABugInUbuntu. * For other software that manages its bugs using Launchpad, read our guide ReportingABugToASoftwareProject. |
Bugs are problems that occur in software. If you come across a bug, you can help to fix it by reporting it to the people that produce the software.
You can use Launchpad to report a bug if:
- you found it whilst using a Linux distribution that manages bugs in Launchpad, such as one of the Ubuntu family
- or if you found it in software, such as Jokosher, that uses Launchpad as its main bug tracker.
Read our guide WhereToReportYourBug for help in deciding which applies to you.
Confirming the bug exists
Before you report a bug, it's important to confirm that it wasn't a one-off.
Think about what you were doing before the bug happened, then repeat the same steps. If the problem happens again, you should report the bug.
Reporting the bug to the right people
How you use Launchpad to report a bug varies slightly, depending on where you found it:
- If the bug happened while you were using one of the Ubuntu family, read our guide ReportingABugInUbuntu.
- For other software that manages its bugs using Launchpad, read our guide ReportingABugToASoftwareProject.
