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| = This is a work in progress = | Bugs are problems that occur in software. If you come across a bug, you can help to fix it by reporting it to the people that produce the software. |
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| If you come across a problem (bug) in the software that you use, you can help out by reporting the bug to the team that maintains the software. | You can use Launchpad to report a bug if: |
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| You can use Launchpad's Bug Tracker to report a bug in many open source software programmes. | * you found it whilst using a Linux distribution that manages bugs in Launchpad, such as one of the Ubuntu family * or the software's website tells you that it uses Launchpad to manage bug reports. |
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| '''Important:''' Before you report a bug, you should: | == Confirming the bug exists == |
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| * Repeat the steps that led up to the bug's occurrence and confirm that it wasn't a one-off. * Check that the behaviour isn't an intended feature of the software. |
Before you report a bug, it's important to confirm that it wasn't a one-off. |
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| == Where to report the bug == | Think about what you were doing before the bug happened, then repeat the same steps. If the problem happens again, you should report the bug. |
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| '''Step 1:''' Visit https://bugs.launchpad.net/ | == Reporting the bug to the right people == |
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| '''Step 2:''' Use the ''Jump to product'' text-box to enter the name of the software where you found the bug, then press the ''Enter'' key. | How you use Launchpad to report a bug varies slightly, depending on where you found it: * If the bug happened while you were using one of the Ubuntu family, read our guide ''[ReportingABugInUbuntu Reporting a bug in Ubuntu]''. * For bugs in other software that manages its bugs using Launchpad, read our guide ''[ReportingABugInSoftware Reporting a bug in other software]''. |
Bugs are problems that occur in software. If you come across a bug, you can help to fix it by reporting it to the people that produce the software.
You can use Launchpad to report a bug if:
- you found it whilst using a Linux distribution that manages bugs in Launchpad, such as one of the Ubuntu family
- or the software's website tells you that it uses Launchpad to manage bug reports.
Confirming the bug exists
Before you report a bug, it's important to confirm that it wasn't a one-off.
Think about what you were doing before the bug happened, then repeat the same steps. If the problem happens again, you should report the bug.
Reporting the bug to the right people
How you use Launchpad to report a bug varies slightly, depending on where you found it:
If the bug happened while you were using one of the Ubuntu family, read our guide [ReportingABugInUbuntu Reporting a bug in Ubuntu].
For bugs in other software that manages its bugs using Launchpad, read our guide [ReportingABugInSoftware Reporting a bug in other software].
