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If you come across a problem (bug) in the software you use, you can help out by reporting the bug to the team that maintains the software. Bugs are problems that occur in software. If you come across a bug, you can help to fix it by reporting it to the people that produce the software.
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'''Important:''' Before you report a bug, you should: You can use Launchpad to report a bug if:
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 * Repeat the steps that led up to the bug's occurrence and confirm that it wasn't a one-off.
 * Check that the behaviour isn't an intended feature of the software.
 * you found it whilst using a Linux distribution that manages bugs in Launchpad, such as one of the Ubuntu family
 * or if you found it in software, such as Jokosher, that uses Launchpad as its main bug tracker.

== Confirming the bug exists ==

Before you report a bug, it's important to confirm that it wasn't a one-off.

Think about what you were doing before the bug happened, then repeat the same steps. If the problem happens again, you should report the bug.

== Reporting the bug to the right people ==

How you use Launchpad to report a bug varies slightly, depending on where you found it:

 * If the bug happened while you were using one of the Ubuntu family, read our guide ReportingUbuntuBugs.
 * For other software that manages its bugs using Launchpad, read our guide ReportingSoftwareProjectBugs.

Bugs are problems that occur in software. If you come across a bug, you can help to fix it by reporting it to the people that produce the software.

You can use Launchpad to report a bug if:

  • you found it whilst using a Linux distribution that manages bugs in Launchpad, such as one of the Ubuntu family
  • or if you found it in software, such as Jokosher, that uses Launchpad as its main bug tracker.

Confirming the bug exists

Before you report a bug, it's important to confirm that it wasn't a one-off.

Think about what you were doing before the bug happened, then repeat the same steps. If the problem happens again, you should report the bug.

Reporting the bug to the right people

How you use Launchpad to report a bug varies slightly, depending on where you found it:

ReportingABug (last edited 2009-08-12 16:02:07 by 92-237-59-186)