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= Overview =

Each week day, a member of the Launchpad team is available to help you with any Launchpad-related requests. There are different ways of getting in touch:

 * [[https://answers.launchpad.net/launchpad-project|Launchpad Answers]]
 * #launchpad on Freenode
 * help@launchpad.net

Due to timezone differences, there may not be someone on duty at the very moment you need help. However, there's usually more than one person from the Launchpad team around in #launchpad.

= Who's on duty? =

'''Note:''' there's no coverage for weekends or from 24th December until 2nd January. People may swap their days and may also change time zone when travelling. Check the channel topic in [[irc://irc.freenode.net/#launchpad|#launchpad]] to confirm who's on duty that moment.


Each member of the Launchpad team is on duty on a particular day each month. You can find out which day each team member is on duty below.

'''Note:''' there's no coverage at weekends or from 24th December until 2nd January. People may swap their days and may also change time zone when travelling. Check the channel topic in #launchpad to confirm who's on duty that moment.

|| '''Date''' || '''Name''' || '''IRC nick''' || '''Time zone (standard and daylight saving)''' ||
|| 1 || [[https://launchpad.net/~matsubara|Diogo Matsubara]] || matsubara || [[http://timeanddate.com/worldclock/city.html?n=233|BRT (UTC -3) and BRST (UTC -2)]] ||
|| 2 || [[https://launchpad.net/~ursinha|Ursula Junque]] || ursinha || [[http://timeanddate.com/worldclock/city.html?n=233|BRT (UTC -3) and BRST (UTC -2)]] ||
|| 3 || [[https://launchpad.net/~garyposter|Gary Poster]] || garyposter || [[http://timeanddate.com/worldclock/city.html?n=179|EST (UTC -5) and EDT (UTC -4)]] ||
|| 4 || [[https://launchpad.net/~bac|Brad Crittenden]] || bac || [[http://timeanddate.com/worldclock/city.html?n=179|EST (UTC -5) and EDT (UTC -4)]] ||
|| 5 || [[https://launchpad.net/~leonardr|Leonard Richardson]] || leonardr || [[http://timeanddate.com/worldclock/city.html?n=179|EST (UTC -5) and EDT (UTC -4)]] ||
|| 6 || [[https://launchpad.net/~al-maisan|Muharem Hrnjadovic]] || al-maisan || [[http://timeanddate.com/worldclock/city.html?n=37|CET (UTC +1) and CEST (UTC +2) ]] ||
|| 7 || [[https://launchpad.net/~thumper|Tim Penhey]] || thumper || [[http://timeanddate.com/worldclock/city.html?n=22|NZST (UTC +12) and NZDT (UTC +13)]] ||
|| 8 || [[https://launchpad.net/~sinzui-is|Curtis Hovey]] || sinzui || [[http://timeanddate.com/worldclock/city.html?n=179|EST (UTC -5) and EDT (UTC -4)]] ||
|| 9 || [[https://launchpad.net/~barry|Barry Warsaw]] || barry || [[http://timeanddate.com/worldclock/city.html?n=179|EST (UTC -5) and EDT (UTC -4)]] ||
|| 10 || [[https://launchpad.net/~adeuring|Abel Deuring]] || adeuring || [[http://timeanddate.com/worldclock/city.html?n=37|CET (UTC +1) and CEST (UTC +2)]] ||
|| 11 || [[https://launchpad.net/~gmb|Graham Binns]] || gmb || [[http://timeanddate.com/worldclock/city.html?n=136|GMT (UTC) and BST (UTC +1)]] ||
|| 12 || [[https://launchpad.net/~henninge|Henning Eggers]] || henninge || [[http://timeanddate.com/worldclock/city.html?n=37|CET (UTC +1) and CEST (UTC +2)]] ||
|| 13 || [[https://launchpad.net/~julian-edwards|Julian Edwards]] || bigjools || [[http://timeanddate.com/worldclock/city.html?n=136|GMT (UTC) and BST (UTC +1)]] ||
|| 14 || [[https://launchpad.net/~matthew.revell|Matthew Revell]] || mrevell || [[http://timeanddate.com/worldclock/city.html?n=136|GMT (UTC) and BST (UTC +1)]] ||
|| 15 || [[https://launchpad.net/~intellectronica|Tom Berger]] || intellectronica || [[http://timeanddate.com/worldclock/city.html?n=136|GMT (UTC) and BST (UTC +1)]] ||
|| 16 || [[https://launchpad.net/~danilo|Данило Шеган (Danilo Segan)]] || danilos || [[http://timeanddate.com/worldclock/city.html?n=35|CET (UTC +1) and CEST (UTC +2)]] ||
|| 17 || [[https://launchpad.net/~abentley|Aaron Bentley]] || abentley || [[http://timeanddate.com/worldclock/city.html?n=250|EST (UTC -5) and EDT (UTC -4)]] ||
|| 18 || [[https://launchpad.net/~jml|Jono Lange]] || jml || [[http://timeanddate.com/worldclock/city.html?n=240|Aus. EST (UTC +10) and Aus. EDT (UTC +11)]] ||
|| 19 || [[https://launchpad.net/~rockstar|Paul Hummer]] || rockstar || [[http://timeanddate.com/worldclock/city.html?n=75|MST (UTC -7) and MDT (UTC -6)]] ||
|| 20 || [[https://launchpad.net/~michael.nelson|Michael Nelson]] || noodles || [[http://timeanddate.com/worldclock/city.html?n=37|CET (UTC +1) and CEST (UTC +2)]] ||
|| 21 || [[https://launchpad.net/~edwin-grubbs|Edwin Grubbs]] || Edwin``Grubbs || [[http://timeanddate.com/worldclock/city.html?n=70|CST (UTC -6) and CDT (UTC -5)]] ||
|| 22 || [[https://launchpad.net/~jtv|Jeroen Vermeulen]] || jtv || [[http://timeanddate.com/worldclock/city.html?n=28|ICT (UTC +7)]] ||
|| 23 || [[https://launchpad.net/~flacoste|Francis Lacoste]] || flacoste || [[http://timeanddate.com/worldclock/city.html?n=165|EST (UTC -5) and EDT (UTC -4)]] ||
|| 24 || [[https://launchpad.net/~mars|Maris Fogels]] || mars || [[http://timeanddate.com/worldclock/city.html?n=250|EST (UTC -5) and EDT (UTC -4)]] ||
|| 25 || [[https://launchpad.net/~bjornt|Bjorn Tillenius]] || BjornT || [[http://timeanddate.com/worldclock/city.html?n=660|EET (UTC +2) and EEST (UTC +3)]] ||
|| 26 || [[https://launchpad.net/~cprov|Celso Providelo]] || cprov || [[http://timeanddate.com/worldclock/city.html?n=233|BRT (UTC -3) and BRST (UTC -2)]] ||
|| 27 || [[https://launchpad.net/~allenap|Gavin Panella]] || allenap || [[http://timeanddate.com/worldclock/city.html?n=136|GMT (UTC) and BST (UTC +1)]] ||
|| 28 || [[https://launchpad.net/~mwhudson|Michael Hudson]] || mwhudson || [[http://timeanddate.com/worldclock/city.html?n=22|NZST (UTC +12) and NZDT (UTC +13)]] ||
|| 29 || [[https://launchpad.net/~salgado|Guilherme Salgado]] || salgado || [[http://timeanddate.com/worldclock/city.html?n=233|BRT (UTC -3) and BRST (UTC -2)]] ||
|| 30 || [[https://launchpad.net/~kfogel|Karl Fogel]] || kfogel || [[http://timeanddate.com/worldclock/city.html?n=179|EST (UTC -5) and EDT (UTC -4)]] ||
|| 31 || [[https://launchpad.net/~deryck|Deryck Hodge]] || deryck || 10am - 7pm UTC ||

Overview

Each week day, a member of the Launchpad team is available to help you with any Launchpad-related requests. There are different ways of getting in touch:

Due to timezone differences, there may not be someone on duty at the very moment you need help. However, there's usually more than one person from the Launchpad team around in #launchpad.

Who's on duty?

Note: there's no coverage for weekends or from 24th December until 2nd January. People may swap their days and may also change time zone when travelling. Check the channel topic in #launchpad to confirm who's on duty that moment.

Each member of the Launchpad team is on duty on a particular day each month. You can find out which day each team member is on duty below.

Note: there's no coverage at weekends or from 24th December until 2nd January. People may swap their days and may also change time zone when travelling. Check the channel topic in #launchpad to confirm who's on duty that moment.

Date

Name

IRC nick

Time zone (standard and daylight saving)

1

Diogo Matsubara

matsubara

BRT (UTC -3) and BRST (UTC -2)

2

Ursula Junque

ursinha

BRT (UTC -3) and BRST (UTC -2)

3

Gary Poster

garyposter

EST (UTC -5) and EDT (UTC -4)

4

Brad Crittenden

bac

EST (UTC -5) and EDT (UTC -4)

5

Leonard Richardson

leonardr

EST (UTC -5) and EDT (UTC -4)

6

Muharem Hrnjadovic

al-maisan

CET (UTC +1) and CEST (UTC +2)

7

Tim Penhey

thumper

NZST (UTC +12) and NZDT (UTC +13)

8

Curtis Hovey

sinzui

EST (UTC -5) and EDT (UTC -4)

9

Barry Warsaw

barry

EST (UTC -5) and EDT (UTC -4)

10

Abel Deuring

adeuring

CET (UTC +1) and CEST (UTC +2)

11

Graham Binns

gmb

GMT (UTC) and BST (UTC +1)

12

Henning Eggers

henninge

CET (UTC +1) and CEST (UTC +2)

13

Julian Edwards

bigjools

GMT (UTC) and BST (UTC +1)

14

Matthew Revell

mrevell

GMT (UTC) and BST (UTC +1)

15

Tom Berger

intellectronica

GMT (UTC) and BST (UTC +1)

16

Данило Шеган (Danilo Segan)

danilos

CET (UTC +1) and CEST (UTC +2)

17

Aaron Bentley

abentley

EST (UTC -5) and EDT (UTC -4)

18

Jono Lange

jml

Aus. EST (UTC +10) and Aus. EDT (UTC +11)

19

Paul Hummer

rockstar

MST (UTC -7) and MDT (UTC -6)

20

Michael Nelson

noodles

CET (UTC +1) and CEST (UTC +2)

21

Edwin Grubbs

EdwinGrubbs

CST (UTC -6) and CDT (UTC -5)

22

Jeroen Vermeulen

jtv

ICT (UTC +7)

23

Francis Lacoste

flacoste

EST (UTC -5) and EDT (UTC -4)

24

Maris Fogels

mars

EST (UTC -5) and EDT (UTC -4)

25

Bjorn Tillenius

BjornT

EET (UTC +2) and EEST (UTC +3)

26

Celso Providelo

cprov

BRT (UTC -3) and BRST (UTC -2)

27

Gavin Panella

allenap

GMT (UTC) and BST (UTC +1)

28

Michael Hudson

mwhudson

NZST (UTC +12) and NZDT (UTC +13)

29

Guilherme Salgado

salgado

BRT (UTC -3) and BRST (UTC -2)

30

Karl Fogel

kfogel

EST (UTC -5) and EDT (UTC -4)

31

Deryck Hodge

deryck

10am - 7pm UTC

HelpRotation (last edited 2021-05-27 14:20:57 by cjwatson)