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 * [[https://answers.launchpad.net/answers|Launchpad Answers]]  * [[https://answers.launchpad.net/launchpad-project|Launchpad Answers]]
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The channel topic in #launchpad will tell you who is on duty at that time. Alternatively, you can check below who's scheduled for help duty and what their time zone is. Each member of the Launchpad team is on duty on a particular day each month. You can find out which day each team member is on duty below.
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|| '''Date''' || '''Name''' || '''IRC nick''' || '''Time zone''' ||
|| 6th October || Julian Edwards || bigjools || British Summer (UTC +1) ||
|| 7th October || Aaron Bentley || abentley || EDT (UTC -4) ||
|| 8th October || Curtis Hovey || sinzui || EDT (UTC -4)||
|| 9th October || Edwin Grubs || EdwinGrubbs || CDT (UTC -5) ||
|| 10th October || Gary Poster || gary || EDT (UTC -4) ||
'''Note:''' there's no coverage at weekends or from 24th December until 2nd January. People may swap their days and may also change time zone when travelling. Check the channel topic in #launchpad to confirm who's on duty that moment.


|| '''Date''' || '''Name''' || '''IRC nick''' || '''Time zone (standard and daylight saving)''' ||
|| 1 || [[https://launchpad.net/~matsubara|Diogo Matsubara]] || matsubara || [[http://timeanddate.com/worldclock/city.html?n=233|BRT (UTC -3) and BRST (UTC -2)]] ||
|| 2 || [[https://launchpad.net/~ursinha|Ursula Junque]] || ursinha || [[http://timeanddate.com/worldclock/city.html?n=233|BRT (UTC -3) and BRST (UTC -2)]] ||
|| 3 || [[https://launchpad.net/~garyposter|Gary Poster]] || garyposter || [[http://timeanddate.com/worldclock/city.html?n=179|EST (UTC -5) and EDT (UTC -4)]] ||
|| 4 || [[https://launchpad.net/~bac|Brad Crittenden]] || bac || [[http://timeanddate.com/worldclock/city.html?n=179|EST (UTC -5) and EDT (UTC -4)]] ||
|| 5 || [[https://launchpad/net/~jcsackett|Jon (JC) Sackett]] || jcsackett || [[http://timeanddate.com/worldclock/city.html?n=179|EST (UTC -5) and EDT (UTC -4)]] ||
|| 6 || [[https://launchpad.net/~leonardr|Leonard Richardson]] || leonardr || [[http://timeanddate.com/worldclock/city.html?n=179|EST (UTC -5) and EDT (UTC -4)]] ||
|| 7 || [[https://launchpad.net/~thumper|Tim Penhey]] || thumper || [[http://timeanddate.com/worldclock/city.html?n=22|NZST (UTC +12) and NZDT (UTC +13)]] ||
|| 8 || [[https://launchpad.net/~sinzui-is|Curtis Hovey]] || sinzui || [[http://timeanddate.com/worldclock/city.html?n=179|EST (UTC -5) and EDT (UTC -4)]] ||
|| 9 || - || - || - ||
|| 10 || - || - || - ||
|| 11 || [[https://launchpad.net/~gmb|Graham Binns]] || gmb || [[http://timeanddate.com/worldclock/city.html?n=136|GMT (UTC) and BST (UTC +1)]] ||
|| 12 || [[https://launchpad.net/~henninge|Henning Eggers]] || henninge || [[http://timeanddate.com/worldclock/city.html?n=37|CET (UTC +1) and CEST (UTC +2)]] ||
|| 13 || [[https://launchpad.net/~julian-edwards|Julian Edwards]] || bigjools || [[http://timeanddate.com/worldclock/city.html?n=136|GMT (UTC) and BST (UTC +1)]] ||
|| 14 || [[https://launchpad.net/~matthew.revell|Matthew Revell]] || mrevell || [[http://timeanddate.com/worldclock/city.html?n=136|GMT (UTC) and BST (UTC +1)]] ||
|| 15 || - || - || - ||
|| 16 || [[https://launchpad.net/~deryck|Deryck Hodge]] || deryck || 10am - 7pm UTC ||
|| 17 || [[https://launchpad.net/~abentley|Aaron Bentley]] || abentley || [[http://timeanddate.com/worldclock/city.html?n=250|EST (UTC -5) and EDT (UTC -4)]] ||
|| 18 || [[https://launchpad.net/~jml|Jono Lange]] || jml || [[http://timeanddate.com/worldclock/city.html?n=136|GMT (UTC) and BST (UTC +1)]] ||
|| 19 || [[https://launchpad.net/~rockstar|Paul Hummer]] || rockstar || [[http://timeanddate.com/worldclock/city.html?n=75|MST (UTC -7) and MDT (UTC -6)]] ||
|| 20 || [[https://launchpad.net/~allenap|Gavin Panella]] || allenap || [[http://timeanddate.com/worldclock/city.html?n=136|GMT (UTC) and BST (UTC +1)]] ||
|| 21 || [[https://launchpad.net/~edwin-grubbs|Edwin Grubbs]] || Edwin``Grubbs || [[http://timeanddate.com/worldclock/city.html?n=70|CST (UTC -6) and CDT (UTC -5)]] ||
|| 22 || [[https://launchpad.net/~jtv|Jeroen Vermeulen]] || jtv || [[http://timeanddate.com/worldclock/city.html?n=28|ICT (UTC +7)]] ||
|| 23 || [[https://launchpad.net/~flacoste|Francis Lacoste]] || flacoste || [[http://timeanddate.com/worldclock/city.html?n=165|EST (UTC -5) and EDT (UTC -4)]] ||
|| 24 || [[https://launchpad.net/~mars|Maris Fogels]] || mars || [[http://timeanddate.com/worldclock/city.html?n=250|EST (UTC -5) and EDT (UTC -4)]] ||
|| 25 || [[https://launchpad.net/~benji|Benji York]] || benji || [[http://www.timeanddate.com/worldclock/city.html?n=212|EST (UTC-5) and EDT (UTC-4)]]||
|| 26 || [[https://launchpad.net/~danilo|Данило Шеган (Danilo Segan)]] || danilos || [[http://timeanddate.com/worldclock/city.html?n=35|CET (UTC +1) and CEST (UTC +2)]] ||
|| 27 || [[https://launchpad.net/~stevenk|Steve Kowalik]] || SteveK || [[http://www.timeanddate.com/worldclock/results.html?query=sydney|Sydney]] ||
|| 28 || [[https://launchpad.net/~adeuring|Abel Deuring]] || adeuring || [[http://timeanddate.com/worldclock/city.html?n=37|CET (UTC +1) and CEST (UTC +2)]] ||
|| 29 || - || -||
|| 30 || [[https://launchpad.net/~wallyworld|Ian Booth]] || wallyworld || [[http://www.timeanddate.com/worldclock/city.html?n=47|Queensland, Australia]] ||
|| 31 || - || - || - ||

Overview

Each week day, a member of the Launchpad team is available to help you with any Launchpad-related requests. There are different ways of getting in touch:

Due to timezone differences, there may not be someone on duty at the very moment you need help. However, there's usually more than one person from the Launchpad team around in #launchpad.

Who's on duty?

Each member of the Launchpad team is on duty on a particular day each month. You can find out which day each team member is on duty below.

Note: there's no coverage at weekends or from 24th December until 2nd January. People may swap their days and may also change time zone when travelling. Check the channel topic in #launchpad to confirm who's on duty that moment.

Date

Name

IRC nick

Time zone (standard and daylight saving)

1

Diogo Matsubara

matsubara

BRT (UTC -3) and BRST (UTC -2)

2

Ursula Junque

ursinha

BRT (UTC -3) and BRST (UTC -2)

3

Gary Poster

garyposter

EST (UTC -5) and EDT (UTC -4)

4

Brad Crittenden

bac

EST (UTC -5) and EDT (UTC -4)

5

Jon (JC) Sackett

jcsackett

EST (UTC -5) and EDT (UTC -4)

6

Leonard Richardson

leonardr

EST (UTC -5) and EDT (UTC -4)

7

Tim Penhey

thumper

NZST (UTC +12) and NZDT (UTC +13)

8

Curtis Hovey

sinzui

EST (UTC -5) and EDT (UTC -4)

9

-

-

-

10

-

-

-

11

Graham Binns

gmb

GMT (UTC) and BST (UTC +1)

12

Henning Eggers

henninge

CET (UTC +1) and CEST (UTC +2)

13

Julian Edwards

bigjools

GMT (UTC) and BST (UTC +1)

14

Matthew Revell

mrevell

GMT (UTC) and BST (UTC +1)

15

-

-

-

16

Deryck Hodge

deryck

10am - 7pm UTC

17

Aaron Bentley

abentley

EST (UTC -5) and EDT (UTC -4)

18

Jono Lange

jml

GMT (UTC) and BST (UTC +1)

19

Paul Hummer

rockstar

MST (UTC -7) and MDT (UTC -6)

20

Gavin Panella

allenap

GMT (UTC) and BST (UTC +1)

21

Edwin Grubbs

EdwinGrubbs

CST (UTC -6) and CDT (UTC -5)

22

Jeroen Vermeulen

jtv

ICT (UTC +7)

23

Francis Lacoste

flacoste

EST (UTC -5) and EDT (UTC -4)

24

Maris Fogels

mars

EST (UTC -5) and EDT (UTC -4)

25

Benji York

benji

EST (UTC-5) and EDT (UTC-4)

26

Данило Шеган (Danilo Segan)

danilos

CET (UTC +1) and CEST (UTC +2)

27

Steve Kowalik

SteveK

Sydney

28

Abel Deuring

adeuring

CET (UTC +1) and CEST (UTC +2)

29

-

-

30

Ian Booth

wallyworld

Queensland, Australia

31

-

-

-

HelpRotation (last edited 2021-05-27 14:20:57 by cjwatson)