launchpad help

Diff for "HelpRotation"

Differences between revisions 1 and 3 (spanning 2 versions)

HelpRotation (last edited 2021-05-27 14:20:57 by cjwatson)

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-= Overview =

Each week day, a member of the Launchpad team is available to help you with any Launchpad-related requests. There are different ways of getting in touch:

 * [[https://answers.launchpad.net/answers|Launchpad Answers]]
 * #launchpad on Freenode
 * help@launchpad.net

Due to timezone differences, there may not be someone on duty at the very moment you need help. However, there's usually more than one person from the Launchpad team around in #launchpad.

= Who's on duty? =

The channel topic in #launchpad will tell you who is on duty at that time. Alternatively, you can check below who's scheduled for help duty and what their time zone is.

|| '''Date''' || '''Name''' || '''IRC nick''' || '''Time zone''' ||
|| 6th October || Julian Edwards || bigjools || British Summer (UTC +1) ||
|| 7th October || Aaron Bentley || abentley || EDT (UTC -4) ||
|| 8th October || Curtis Hovey || sinzui || EDT (UTC -4)||
|| 9th October || Edwin Grubs || EdwinGrubbs || CDT (UTC -5) ||
|| 10th October || Gary Poster || gary || EDT (UTC -4) ||