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Editor: logan
Comment: Commenting does not result in bug mail (LP: #414401)
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'''DRAFT: this page is a work in progress. Please [:Feedback:seek further help] or check the [:TitleIndex:wiki index] for a complete page on this topic.''' ## page was renamed from Bugs/Subscriptions/Draft
~-[[FrontPage|Launchpad Help]] > [[Bugs]] > Bug subscriptions -~
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||<tablestyle="float:right; font-size: 0.9em; width:40%; background:#F1F1ED; margin: 0 0 1em 1em;" style="padding:0.5em;">'''Contents'''[[BR]][[TableOfContents]]|| ||<tablestyle="float:right; font-size: 0.9em; width:40%; background:#F1F1ED; margin: 0 0 1em 1em;" style="padding:0.5em;"><<TableOfContents>>||
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  * commenter
  * project or package [:Bugs/BugContactRole:bug contact].
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<<Anchor(subscribe-bugmail)>>
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If you're the bug contact for a package or project you'll automatically receive email about updates to any bugs relating to that package or project.

To receive notifications about a milestone in a project, a distribution (e.g. Ubuntu) or a package or project for which you're not a bug contact, click ```Subscribe to bugmail``` in the ```Actions``` menu on the milestone, project, package or distribution bugs overview page.
To receive notifications about a milestone in a project, a distribution (e.g. Ubuntu) or a package or project, click ```Subscribe to bugmail``` on the milestone, project, package or distribution bugs overview page.
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Here's an example of the headers Launchpad added to an email about a bug reported against Exaile: <<Anchor(headers)>>
== Bug mail headers ==
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{{{X-Launchpad-Bug: product=exaile; status=Confirmed;
 importance=Low; assignee=None;
X-Launchpad-Bug-Private: no
X-Launchpad-Bug-Security-Vulnerability: no
X-Launchpad-Message-Rationale: Subscriber (Exaile)
 @exaile
}}}
Launchpad uses email headers to help you automatically filter bug mail.
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They're fairly self-explanatory but the content of ```X-Launchpad-Bug``` differs depending on whether the email is about a distribution package or an upstream project.  * '''X-Launchpad-Bug:''' See ''[[Bugs/Subscriptions#x-launchpad-bug|X-Launchpad-Bug]]'' section below.
 * '''X-Launchpad-Bug-Private:''' ```yes``` or ```no```
 * '''X-Launchpad-Bug-Security-Vulnerability:''' ```yes``` or ```no```
 * '''X-Launchpad-Bug-Commenters:''' An alphabetical, space separated, list of everyone who has commented on the bug.
 * '''X-Launchpad-Bug-Reporter:''' The username of the person who reported the bug and created its first bug task.
 * '''X-Launchpad-Bug-Modifier:''' The display name and username of the person who modified the bug, in the form ''Display Name (username)''.
 * '''X-Launchpad-Bug-Tags:''' An alphabetical, space separated, list of tags the bug currently possesses.
 * '''X-Launchpad-Bug-Duplicate:''' If the bug is a duplicate, this header is set to the number of the duplicate target bug.
 * '''X-Launchpad-Message-Rationale:''' See ''[[Bugs/Subscriptions#rationale|Bug mail rationale]]'' section below.


<<Anchor(x-launchpad-bug)>>
=== X-Launchpad-Bug ===

The ```X-Launchpad-Bug``` header collates most of the other information about a bug's status, importance, etc. It gives you slightly different information, depending on whether you're dealing with a distribution package or a project:
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 * ```product```: the project's Launchpad name  * ```product```
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  '''Distribution package:'''  * '''For example:''' ```X-Launchpad-Bug: product=terminator; status=Confirmed; importance=Low; assignee=None;```

'''Package:'''
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 * '''For example:''' ```X-Launchpad-Bug: distribution=ubuntu; sourcepackage=exaile; component=universe; status=Confirmed; importance=Medium; assignee=None;```
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<<Anchor(rationale)>>
=== Bug mail rationale ===

The ```X-Launchpad-Message-Rationale``` header tells you why you've received the notification.

You can be either:

 * ```Assignee```
 * ```Subscriber```
 * ```Registrant```.
 
For example: ```X-Launchpad-Message-Rationale: Assignee```

An ```@``` symbol shows that you're related to the bug through membership of a team:

{{{
    X-Launchpad-Message-Rationale: Assignee @ubuntu-kernel-bugs
    X-Launchpad-Message-Rationale: Subscriber @ubuntu-core-dev
}}}

If you're the project/package owner, the product/package name is show in parentheses:

{{{
    X-Launchpad-Message-Rationale: Registrant (kiwi)
}}}


If the notification is about a duplicate bug, the rationale shows you which bug this report duplicates:

{{{
    X-Launchpad-Message-Rationale: Assignee via Bug 1332
}}}

This makes it easy to filter out bug mail about duplicate bugs. For example: let's say this bug notification is for bug 2129. This header means you are the assignee of bug 1332, of which 2129 is a duplicate.

<<Anchor(unsubscribe)>>
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You can unsubscribe from bug notifications at any time. If you've subscribed You can unsubscribe from bug notifications at any time.
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 * '''Individual bugs:''' visit the bug report and click ```Unsubscribe```.
 * '''All bugs in a particular context:''' visit the context's overview page - such as a project's overview page - and select ```Subscribe to bug mail```.

{i} '''Note:''' if you receive bug mail because you're in a team that is a reporter, commenter or assignee, you must leave that team to stop receiving the notifications.
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||<tablestyle="float:right; font-size: 0.8em; width:30%; background:#F1F1ED; margin: 0 0 1em 1em;" style="padding:0.5em;">{{attachment:google-reader-bugs-feed3.png}}||
||<style="text-align: center;">'''A bugs feed in Google Reader'''||
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Use the first two paragraphs to summarise all the important points about this article. You can subscribe to a feed of the bugs that affect a person, team, project or distribution. You can also subscribe to individual bugs.
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Tell the reader if this is the information they need as soon as possible. Most feed readers will automatically discover the bug feed if you give them the URL of the bug report or the person, team, project or distribution overview page.
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= Instructional text = Alternatively, you can build the bug feed URL by hand:
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Where appropriate, use step by step instructions: '''Individual bugs:''' ```http://feeds.launchpad.net/bugs/<number>/bug.atom```
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'''Step 1:''' Give concise and unambiguous instructions. Replace ```<number>``` with the bug number.
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'''Step 2:''' Try not to state the obvious, unless you're writing for a novice user. For example: http://feeds.launchpad.net/bugs/1/bug.atom
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{i} '''Note:''' Highlight important information with a note. '''Projects and distributions:''' ```http://feeds.launchpad.net/<project or distro name>/latest-bugs.atom```
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'''Step 3:''' Use a well cropped screen shot if it will help orient the reader. Don't let the screen shot replace instructional text: not everyone can see your screen shot. Don't worry about borders or annotation for small, cropped screen shots such as this. Replace ```<project or distro name>``` accordingly.
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attachment:screen-shot.png For example: http://feeds.launchpad.net/ubuntu/latest-bugs.atom
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{i} '''Warning:''' If you're about to tell the reader to delete or otherwise change something that would be hard to restore, warn them. '''People and teams:''' ```http://feeds.launchpad.net/~<person or team name>/latest-bugs.atom```

Replace ```<person or team name>``` accordingly.

For example: http://feeds.launchpad.net/~bzr/latest-bugs.atom

= Next step =

As well as using email to send updates about the status of bugs, Launchpad gives you a full [[Bugs/EmailInterface|email interface to the bug tracker]].
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== Full screen shots ==

||<tablestyle="float:right; font-size: 0.8em; width:30%; background:#F1F1ED; margin: 0 0 1em 1em;" style="padding:0.5em;">attachment:proj-announce.png||
||<style="text-align: center;">'''Describe the screen shot here'''||

Some screen shots will be better placed to the right of your text. As they're not placed directly below the text that they support, use a border and short description.

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aliquam sagittis. Aliquam eros dui, scelerisque id, consequat in, accumsan vitae, pede. Suspendisse neque ligula, scelerisque ac, mattis ut, aliquam quis, odio.

Proin nunc nisi, fringilla ac, congue ac, luctus eu, lacus. Maecenas ac purus. Cras felis metus, ultricies non, euismod ac, accumsan eleifend, leo. Quisque imperdiet tempus tellus.

Ut euismod, diam nec adipiscing interdum, tortor orci fringilla nisi, vel blandit erat magna at nisi. Fusce hendrerit odio non metus. Mauris nisl massa, dapibus id, feugiat quis, blandit a, quam. Integer tincidunt feugiat nunc. Curabitur iaculis egestas elit. Nam imperdiet suscipit odio.
||<tablestyle="width: 100%;"> ~-[[Bugs/BugBranchLinks|< Linking bug reports to branches]] -~ ||<style="text-align: right;"> ~- [[Bugs/EmailInterface|The bug tracker's email interface >]] -~ ||

Launchpad Help > Bugs > Bug subscriptions

Overview

Launchpad uses notification emails and Atom feeds to help you stay on top of the bugs that interest you.

Bug mail

There are three ways to get bug notifications by email:

  • subscribe to a bug
  • subscribe to a milestone, project, package or distribution
  • take a role that results in bug mail:
    • bug reporter
    • assignee

Subscribing to an individual bug is as simple clicking Subscribe on the bug report page. You can also subscribe another individual or a team to a bug. However, you should only do this if you're certain the person or team members are happy for you to do so.

Subscribing to an entire milestone, project, package or distribution

To receive notifications about a milestone in a project, a distribution (e.g. Ubuntu) or a package or project, click Subscribe to bugmail on the milestone, project, package or distribution bugs overview page.

What you'll receive

Launchpad sends bug notifications when:

  • a new bug is reported
  • someone makes a comment on a bug
  • a bug's status or importance changes
  • a bug is assigned to someone
  • a bug is targeted to a milestone
  • a bug is marked as affecting a new series, package or project.

You can filter bug mail based on both the subject and headers. A prefix of [NEW] in the subject lets you distinguish emails about newly reported bugs from updates about previous bugs.

Bug mail headers

Launchpad uses email headers to help you automatically filter bug mail.

  • X-Launchpad-Bug: See X-Launchpad-Bug section below.

  • X-Launchpad-Bug-Private: yes or no

  • X-Launchpad-Bug-Security-Vulnerability: yes or no

  • X-Launchpad-Bug-Commenters: An alphabetical, space separated, list of everyone who has commented on the bug.

  • X-Launchpad-Bug-Reporter: The username of the person who reported the bug and created its first bug task.

  • X-Launchpad-Bug-Modifier: The display name and username of the person who modified the bug, in the form Display Name (username).

  • X-Launchpad-Bug-Tags: An alphabetical, space separated, list of tags the bug currently possesses.

  • X-Launchpad-Bug-Duplicate: If the bug is a duplicate, this header is set to the number of the duplicate target bug.

  • X-Launchpad-Message-Rationale: See Bug mail rationale section below.

X-Launchpad-Bug

The X-Launchpad-Bug header collates most of the other information about a bug's status, importance, etc. It gives you slightly different information, depending on whether you're dealing with a distribution package or a project:

Project:

  • product

  • status

  • importance

  • assignee

  • For example: X-Launchpad-Bug: product=terminator; status=Confirmed; importance=Low; assignee=None;

Package:

  • distribution

  • sourcepackage

  • component

  • status

  • importance

  • assignee

  • For example: X-Launchpad-Bug: distribution=ubuntu; sourcepackage=exaile; component=universe; status=Confirmed; importance=Medium; assignee=None;

Bug mail rationale

The X-Launchpad-Message-Rationale header tells you why you've received the notification.

You can be either:

  • Assignee

  • Subscriber

  • Registrant.

For example: X-Launchpad-Message-Rationale: Assignee

An @ symbol shows that you're related to the bug through membership of a team:

    X-Launchpad-Message-Rationale: Assignee @ubuntu-kernel-bugs
    X-Launchpad-Message-Rationale: Subscriber @ubuntu-core-dev

If you're the project/package owner, the product/package name is show in parentheses:

    X-Launchpad-Message-Rationale: Registrant (kiwi)

If the notification is about a duplicate bug, the rationale shows you which bug this report duplicates:

    X-Launchpad-Message-Rationale: Assignee via Bug 1332

This makes it easy to filter out bug mail about duplicate bugs. For example: let's say this bug notification is for bug 2129. This header means you are the assignee of bug 1332, of which 2129 is a duplicate.

Unsubscribing

You can unsubscribe from bug notifications at any time.

  • Individual bugs: visit the bug report and click Unsubscribe.

  • All bugs in a particular context: visit the context's overview page - such as a project's overview page - and select Subscribe to bug mail.

{i} Note: if you receive bug mail because you're in a team that is a reporter, commenter or assignee, you must leave that team to stop receiving the notifications.

Atom feeds

google-reader-bugs-feed3.png

A bugs feed in Google Reader

You can subscribe to a feed of the bugs that affect a person, team, project or distribution. You can also subscribe to individual bugs.

Most feed readers will automatically discover the bug feed if you give them the URL of the bug report or the person, team, project or distribution overview page.

Alternatively, you can build the bug feed URL by hand:

Individual bugs: http://feeds.launchpad.net/bugs/<number>/bug.atom

Replace <number> with the bug number.

For example: http://feeds.launchpad.net/bugs/1/bug.atom

Projects and distributions: http://feeds.launchpad.net/<project or distro name>/latest-bugs.atom

Replace <project or distro name> accordingly.

For example: http://feeds.launchpad.net/ubuntu/latest-bugs.atom

People and teams: http://feeds.launchpad.net/~<person or team name>/latest-bugs.atom

Replace <person or team name> accordingly.

For example: http://feeds.launchpad.net/~bzr/latest-bugs.atom

Next step

As well as using email to send updates about the status of bugs, Launchpad gives you a full email interface to the bug tracker.

< Linking bug reports to branches

The bug tracker's email interface >

Bugs/Subscriptions (last edited 2021-01-19 02:15:58 by logan)