Diff for "Bugs/Subscriptions"

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Revision 1 as of 2008-03-19 17:51:41
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Revision 3 as of 2008-03-19 23:04:15
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You can unsubscribe from bug notifications at any time. If you've subscribed You can unsubscribe from bug notifications at any time.
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'''Individual bugs:''' visit the bug report and click ```Unsubscribe``` in the ```Actions``` menu.
'''All bugs in a particular context:''' visit the context's overview page - such as a project's overview page - and select ```Subscribe to bug mail```. Follow this if you're a bug contact but no longer want to receive the associated bug notifications.

{i} '''Note:''' if you receive bug mail because you're in a team that is a bug contact, reporter, commenter or assignee, you must leave that team to stop receiving the notifications.
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||<tablestyle="float:right; font-size: 0.8em; width:30%; background:#F1F1ED; margin: 0 0 1em 1em;" style="padding:0.5em;">attachment:google-reader-bugs-feed3.png||
||<style="text-align: center;">'''A bugs feed in Google Reader'''||
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Use the first two paragraphs to summarise all the important points about this article. You can subscribe to a feed of the bugs that affect a person, team, project or distribution. You can also subscribe to individual bugs.
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Tell the reader if this is the information they need as soon as possible. Most feed readers will automatically discover the bug feed if you give them the URL of the bug report or the person, team, project or distribution overview page.
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= Instructional text = Alternatively, you can build the bug feed URL:
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Where appropriate, use step by step instructions: '''Individual bugs:''' ```http://feeds.launchpad.net/bugs/<number>/bug.atom```
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'''Step 1:''' Give concise and unambiguous instructions. Replace ```<number>``` with the bug number.
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'''Step 2:''' Try not to state the obvious, unless you're writing for a novice user. For example: http://feeds.launchpad.net/bugs/1/bug.atom
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{i} '''Note:''' Highlight important information with a note. '''Projects and distributions:''' ```http://feeds.launchpad.net/<project or distro name>/latest-bugs.atom```
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'''Step 3:''' Use a well cropped screen shot if it will help orient the reader. Don't let the screen shot replace instructional text: not everyone can see your screen shot. Don't worry about borders or annotation for small, cropped screen shots such as this. Replace ```<project or distro name>``` accordingly.
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attachment:screen-shot.png For example: http://feeds.launchpad.net/ubuntu/latest-bugs.atom
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{i} '''Warning:''' If you're about to tell the reader to delete or otherwise change something that would be hard to restore, warn them. '''People and teams:''' ```http://feeds.launchpad.net/~<person or team name>/latest-bugs.atom```
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Replace ```<person or team name>``` accordingly.
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== Full screen shots == For example: http://feeds.launchpad.net/~bzr/latest-bugs.atom
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= Next steps =
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Some screen shots will be better placed to the right of your text. As they're not placed directly below the text that they support, use a border and short description.

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Once you've reported and commented on a few bugs, you might want to get more involved in the day to day management of a project's bugs. The role of [:Bugs/BugContactRole:bug contact] is one of the most important to a project that uses Launchpad's bug tracker.

DRAFT: this page is a work in progress. Please [:Feedback:seek further help] or check the [:TitleIndex:wiki index] for a complete page on this topic.

ContentsBRTableOfContents

Overview

Launchpad uses notification emails and Atom feeds to help you stay on top of the bugs that interest you.

Bug mail

There are three ways to get bug notifications by email:

  • subscribe to a bug
  • subscribe to a milestone, project, package or distribution
  • take a role that results in bug mail:
    • bug reporter
    • assignee
    • commenter
    • project or package [:Bugs/BugContactRole:bug contact].

Subscribing to an individual bug is as simple clicking Subscribe on the bug report page. You can also subscribe another individual or a team to a bug. However, you should only do this if you're certain the person or team members are happy for you to do so.

Subscribing to an entire milestone, project, package or distribution

If you're the bug contact for a package or project you'll automatically receive email about updates to any bugs relating to that package or project.

To receive notifications about a milestone in a project, a distribution (e.g. Ubuntu) or a package or project for which you're not a bug contact, click Subscribe to bugmail in the Actions menu on the milestone, project, package or distribution bugs overview page.

What you'll receive

Launchpad sends bug notifications when:

  • a new bug is reported
  • someone makes a comment on a bug
  • a bug's status or importance changes
  • a bug is assigned to someone
  • a bug is targeted to a milestone
  • a bug is marked as affecting a new series, package or project.

You can filter bug mail based on both the subject and headers. A prefix of [NEW] in the subject lets you distinguish emails about newly reported bugs from updates about previous bugs.

Here's an example of the headers Launchpad added to an email about a bug reported against Exaile:

{{{X-Launchpad-Bug: product=exaile; status=Confirmed;

  • importance=Low; assignee=None;

X-Launchpad-Bug-Private: no X-Launchpad-Bug-Security-Vulnerability: no X-Launchpad-Message-Rationale: Subscriber (Exaile)

  • @exaile

}}}

They're fairly self-explanatory but the content of X-Launchpad-Bug differs depending on whether the email is about a distribution package or an upstream project.

Project:

  • product: the project's Launchpad name

  • status

  • importance

  • assignee

Distribution package:

  • distribution

  • sourcepackage

  • component

  • status

  • importance

  • assignee

Unsubscribing

You can unsubscribe from bug notifications at any time.

Individual bugs: visit the bug report and click Unsubscribe in the Actions menu. All bugs in a particular context: visit the context's overview page - such as a project's overview page - and select Subscribe to bug mail. Follow this if you're a bug contact but no longer want to receive the associated bug notifications.

{i} Note: if you receive bug mail because you're in a team that is a bug contact, reporter, commenter or assignee, you must leave that team to stop receiving the notifications.

Atom feeds

attachment:google-reader-bugs-feed3.png

A bugs feed in Google Reader

You can subscribe to a feed of the bugs that affect a person, team, project or distribution. You can also subscribe to individual bugs.

Most feed readers will automatically discover the bug feed if you give them the URL of the bug report or the person, team, project or distribution overview page.

Alternatively, you can build the bug feed URL:

Individual bugs: http://feeds.launchpad.net/bugs/<number>/bug.atom

Replace <number> with the bug number.

For example: http://feeds.launchpad.net/bugs/1/bug.atom

Projects and distributions: http://feeds.launchpad.net/<project or distro name>/latest-bugs.atom

Replace <project or distro name> accordingly.

For example: http://feeds.launchpad.net/ubuntu/latest-bugs.atom

People and teams: http://feeds.launchpad.net/~<person or team name>/latest-bugs.atom

Replace <person or team name> accordingly.

For example: http://feeds.launchpad.net/~bzr/latest-bugs.atom

Next steps

Once you've reported and commented on a few bugs, you might want to get more involved in the day to day management of a project's bugs. The role of [:Bugs/BugContactRole:bug contact] is one of the most important to a project that uses Launchpad's bug tracker.

Bugs/Subscriptions (last edited 2021-01-19 02:15:58 by logan)